On time, courteous and professional Gary Wolfe
Very prompt service with getting initial inspection to replace garage door. Estimate was reasonable and installation was set and completed within a week. Very friendly family owned business, nice people who do quality work
Great people. Great service.
Austin did a great job! He was on time, explained what he was going to do and finished on schedule without leaving a mess. Very pleased.
Good communications, on time, gave repair options and got job done in a timely manner. Austin was friendly and professional.
Austin was great! Took the time to make sure it was right. Price was reasonable, quality of work, excellent.
Thank you for the great review, Stephen!
Austin explained very clearly what my issues were. He completed my repairs very quickly and efficiently. Star City Garage Doors responded in hours after I called and fixed my garage doors on the spot.
Thank you, Ken. I'm glad we could assist you quickly!
I would give a million stars for Star City Garage doors, awesome people to work with, Michael did an excellent job!!! Very detailed. Explained everything. If you need Garage doors I highly recommend them. You will not be disappointed…
read moreThank you, Jane. We sincerely appreciate you and hope you enjoy the new doors!
Good job very effective,and efficient they put new garage door up.
Went well looks good , good job Guys
Well call again if needed
Thanks fir a great job
Raymond Neel
Thank you of the kind words, Raymond. Glad we could get you a new garage door so quickly!
Love are new garage door
Thank you, Ron! We enjoyed working with you.
Star City Garage Doors only took two days to get to me after my initial call. Austin arrived within the time frame and explained what repairs were needed. He did a very good job making repairs and explaining the use of new motor and …
read moreThank you for this review, Dana! We are always happy to assist you.
Called one day and they were there the next day. Replaced spring and broken bracket plus performed routine maintenance. Austin was professional, businesslike, and perfect to work with. We could not have received any greater service. …
read moreJeffrey, it was a pleasure to get your mother’s door back up and running. Reach out if you ever need us again!
Just had two garage doors with openers installed. Star City Garage Doors did an excellent job. Communication was above expectations, install was less than one day with no problems. Price was reasonable. Would definitely use again.
Thank you so much, Richard. It was a pleasure doing business with you and we hope you love the new garage doors for years to come!
Customer service was outstanding. Very informative. Arrived on time, very polite and did exactly as described they were going to do. Will definitely use StarCity for future needs. Great company!!
Thank you, Jeannette! Glad we could install the new operator as a Christmas gift!
Great
Thank you, Susan!
Great guys
Thank you, Jeremy!
Jesse came out to service and tune up our system. He was very professional and courteous! Our system is working so much better! Would recommend 100%
Thanks, Ann! We were happy to assist you.
Quick, easy, professional and knowledgeable. I’d use them again and recommend to others
Thank you, Lew!
Absolutely great from sales to installation. Answered all my questions, gave me feedback on things I didn't know. Very friendly installer, did a 100% great job from start to finish. Looks and works great. Couldn't ask for more. Would …
read moreThanks, Alain. I’m glad we could make the process easy for you. Enjoy your new door!
Showed up on time, communicated, and was reasonably priced. Highly recommend!!
Thank you, Cindy!
Very professional reliable and 100% on communication. Austin fixed exactly what we needed done in reasonable time. Highly recommend.
Thank you!
Quick professional service
Thank you, Mark!
Jesse understood our situation and was able to get Austin within a very short time to do the repair work. Austin knew exactly what to do for the repairs and did a very professional job.A great company to do business with.Thank you both.
Thanks, Jerry! Glad we could assist you so quickly before the storm!
Star City was great. They were on time, very professional and or new for looks fantastic.
Thank you, David!
Very professional, knowledgeable and honest consultation to help us choose the best door for our needs. Jesse met us at our building site to show us samples and measure so our order would be correct. We found Haas garage door to be the best…
read moreThank you so much, Dorothy. I have sincerely enjoyed working with y’all and cannot wait to get your custom door installed! I am glad Austin could take care of you at the other house as well. Thank you for the review!
Excellent thank you
Thank you, Lloyd!
Star City , upon calling to get a tech to come out and access the problem (broken Spring) and needed a second spring which wasn’t installed in 2022 when the door was installed by Kent’s Insulation. Star City answered my questions and had a …
read moreThank you, Thomas!
Absolutely AMAZING work. Wish I could give more stars! Great communication with Jessee for the free estimate. Great communication for instsllation appointment. No mess left behind and Micah was wonderful explaining everything with our new…
read moreThank you SO much, Jennifer! I am glad we could take care of you quickly and get that black door you dreamed of!
Exceptional service, great product and techs were knowledgeable and knowledgeable. The only garage door company you will ever need. Call them, you will never need anyone else ! Five plus STARS !!!!!
Thank you, Brandon!
Polite and professional.
Arrived on time. Excellent installation workmanship. Time taken to thoroughly explain door and remote operation. Complete cleanup and old door removal. Beautiful door.
Can't ask for more.
Robert, the new door is gorgeous and we sincerely appreciate your business!
My installer was great, Austin, very knowledgeable about the products and explained how the garage door app worked and keypads… he also programmed my phones before finishing.
Great customer service…
Thank you, Lee! We appreciate your business. Reach out if you are ever to need us again!
Everything was great. Communication from initial phone call to completion of repair was excellent. Micah was out for the repair and went over everything with me before he started and when he was done he went through with me everything he …
read moreThank you, Gary!
Jesse was on time and on point. Done quickly and answered a lot of questions I had about garage doors. And didn’t charge much for the basic service he provided. Win win!
Thanks, Sabrina! We are glad it was a quick fix for you.
Excellent service – came next day and got the issue sorted out quickly. Would definitely use them again.
Thank you for always trusting us, Kristin!
Came next day and repaired springs. Convenient and timely.
Thank you so much, Tricia!
Austin did a great job with the work done as well as explaining everything to me. Service was on time and courteous !
Thank you, Cynthia! Austin is a fantastic employee and we are glad he could take care of you.
very timely response to my emergency .. Nice and efficent tech, had spring replaced and everything working in less than 2 hours
Thank you, Michael!
Star City Garage Doors was great to work with. Jesse was very knowledgeable and personable during the estimation process. Micah did a great job in the installation. Installation was quick, clean, and professional. Would recommend them 10/10…
read moreChandler, thank you for trusting us throughout the process!
Austin was excellent and very personable.
Thank you, Kathie!
My garage door spring broke, so I contacted Star City Garage Doors based on other Google reviews.
Talked to Jesse and he was able to send out someone to fix it same day. Huge Save! Install went smoothly and professionally. Highly recommend.
Thank you, Tim. We are happy to assist!
Excellent company if you have garage door needs! Meets all the requirements for a successful encounter! Call them, you won’t be sorry! Thank you Jesse and Micah
Thank you, Peggy! It has always been a pleasure doing business with you through the years.
Micah came out the same day that I called and showed up on time. He was very knowledgeable and polite. I had him adjust my garage door because it wasn't closing properly. There was no up selling attempted. He answered all my questions …
read moreThanks, Mike! We are glad we could take care of you so quickly.
Jesse and Micah were great from start to finish. They were able to get our repair done quickly and we love how the garage door is working so much quieter and smoother. Thank you guys for helping us!
Thank you, Pam! We thoroughly enjoyed working with y’all and wish you the best!
Jesse did a wonderful job! He was very good at explaining everything. I was very satisfied with everything!
Thank you, Gail!
These guys are awesome! We had a spring break Saturday. I sent a message via their website. They responded at 6am Monday morning and the door was fixed by noon. Micah was very informative and explained the entire process. Highly recommend!
Thanks, Kris! We are glad we could serve you so quickly!
Micah was very knowledgeable and articulate, friendly and did not make me feel as if Star City was out for our money, but instead gave us some solid advice on how and when to spend money on the system.
Thank you, Astrid! Micah is one of the best professionals in our trade and we appreciate your review. Let us know if and when you need us again!
Great service! Nice guy finished the job quickly for a fair price! Highly recommend.
Tara, thank you for the 5-star review! Please reach out if you ever need us again.
Terrific representative helped us. Very friendly and easy to talk to. Highly recommended!
Thank you!
Such wonderful service before, during and after completion. Also cleaned up all the trash.
Thank you, Shirley! We were happy to assist you with the project and appreciate your business!
The service was prompt, professional, highly skilled, and very cordial from beginning to end. My garage door suddenly stopped working and right before the big move INTO this house, they fixed us up. I highly recommend Star City Garage …
read moreJim, we are glad we could assist you quickly to help make your move easier. Thank you for this review!
Our garage door spring broke and it wouldn't work. I called Star City Garage Doors that afternoon. Jesse was very nice and professional. He scheduled Austin to come the next morning. Austin was great to work with and had the door fixed and …
read moreJim, thank you for this review and we are so glad we could get your door fixed quickly!
Great experience with this company! Jesse that came and provided options was excellent and patient. Micah that did the install was courteous, polite, efficient and did a great job on the installation, programmed the keypad and car remote …
read moreThank you, Carter! Your doors turned out beautiful and fit your house extremely well. Please reach out if you should ever need us.
Austin replaced a motor assembly and helped program new remotes and vehicles. In the same day as I called Jesse! Fantastic turnaround time. He was very quick, clean and professional. New motor looks great and is extremely quiet. Star City …
read moreJacob, thank you for trusting us and we appreciate your business!
Austin showed up during the time window they reported he would and fixed my broken garage door spring in no time. I’m thankful to have a working garage door again.
Thank you, Ryan!
Star City Garage Doors did an excellent job installing my new garage door. I was amazed by how fast they were able to come out for a consultation and get me scheduled. Jesse arrived at my house within hour of me calling for a quote. He was…
read moreThank you, Carmen! It was an awesome project that turned out great. We appreciate your business!
Company was prompt, pleasant and efficient. I highly recommend Star City.
Thank you, Will!
Just had an amazing experience with Star city garage door! Customer service is excellent. My technician was extremely professional and knowledgeable. I will definitely use and recommend them in the future!
Thank you, Michael! Don’t hesitate to reach out if you need us again.
Your service technician showed up today to give me an estimate; he was nice, polite, and courteous. He made suggestions on my options. I appreciate his suggestions and options for me to make a decision on.
Thank you, Pete!
Arrived on n time and faced a complicated issue with the garage door. Kept at it and tried several things, until he got it working. Did not charge extra for the extra time- just the standard service call fee.
Thank you, Roger! Let us know if you ever need us again.
Great from original consultation through design and installation both Jessie and Mika are quite knowledgeable and patient. I highly recommend Star City Garage Doors!!!
Charles, we enjoyed working with you and your new doors are beautiful. We are so glad you had a good experience and appreciate you leaving this review!
Austin was the man! Did a fantastic job and deserves the bonus!
Thank you, Steve! Reach out if you should ever need us again.
10/10
Quick respnse
Quick service
Easy communication
Thank you, John!
Amazing job came out and figured out the issue right away and had it fixed super fast
Thank you, Josh!
Such a wonderful experience. Great young men...experienced, expedient, efficient. They were a referral, and I could not be more pleased with the entire experience, from my panicked call bc my garage door complete died beyond repair …
read moreThank you, Wanda. We are so glad you got referred to us!
Always on time and very proffesional, Michah was wonderful. Great job!
Quick response, and such courteous people. They helped me out the same day. I couldn’t be more pleased.
Thank you, Janet!
They were able to slot me in earlier when they had a cancel. Appreciate the work Austin did. Great work, these will be my future goto guys for garage related anything!
Thank you, James!
Austin was amazing to work with. Excellent communication from start to finish. Very reasonable rate and took care of my issue very quickly. Highly recommend
Thank you, Scott. Let us know if you ever need us again!
Our garage door just stopped working over the weekend and they came out Monday afternoon, right on time! No replacement needed this time around and since it was simple, no charge! Thanks guys, we definitely appreciate the no "service call" …
read moreThank you, Scottie!
Micah was the best young man I've had the pleasure to work with. Very polite, professional and considerate. He explained the door working and maintenence in terms we could understand. Thanks
Thank you, Phyllis. It was a pleasure doing business with you.
Needed a new opener, Austin was great and we love our new Sommer (ultra quiet and smooth) opener. I’ve used other local companies in the past, but Star City is my go to garage door company from now on!
Thank you, Tom!
Top shelf service from beginning to end. Jesse’s knowledge and insight were extremely helpful in picking the right garage doors for our home. Micah was exceptional at install. He was very thorough, thoughtful and had quite the knack for …
read moreThank you so much, Teresa! Great meeting y’all and we appreciate your business.
Star City garage door employees are top notch! From start to completion these gentlemen took care of my questions, concerns, or any other things that I thought of.
From Austin to Micah, these guys are great!
I cannot say enough great …
read more
Jessie was absolutely great. Very thorough and always professional at the highest level The install work was great. The installer cleaned up exceptionally well and made sure that we understood how to operate everything
Thank you, Judy! It was great doing business with y’all. Please reach out if we can ever help again!
Star City did a great job. Was very friendly and efficient, fixed both our garage doors in about an hour and a half. I think they’re working better now than when new. Highly recommend this company
Thank you, Brenda!
This is the third time I have used Star Coty Garage Doors (slowly replacing old garage doors) and I am consistently 100% happy with the work they do. Their prices are fair and they are so easy and nice to deal with. Micah did a fantastic …
read moreThank you, Reed! It is always a pleasure to do business with you.
Star City scheduled us as soon as possible and Austin was very prompt. Austin professionally diagnosed our problem, replace our motor just as required. Clearly gave me instruction on the new devices. I could not have ask for better …
read moreThank you, William!
Austin was prompt, friendly, and honest. Got the job done quickly and competently. New opener was defective but not his fault. Price for springs was outrageous but also not his fault. Would highly recommend.
Thank you, Mark. If you have any questions please feel free to reach out!
I have had to use Star City Garage Doors twice and bot time they respond to my calls by having someone here with in a couple of hours the first time fixed my problem within an hour and the second time when my door would not stayed closed …
read moreThanks, Duncan! Glad we could assist you quickly. Please let us know if you ever need us again!
They were great called ahead saying on the way went right to work very professional would use them again
Thank you, Julie!
I had a 19 year old garage door opener that was shredding the belt and malfunctioning. I filled out the online appointment request on the website and had an email to schedule an appointment within 5 minutes.
Austin came out and quickly …
read moreThank you, Devin! We strive to make our process as easy as possible and we are glad we could assist you.
Austin did a great job with a challenging replacement of my 23 year old opener. They were able to get to me first thing the next day after I called late on a Monday. Very professional and prompt, and great work. Definitely recommended.
Thank you, Patrick!
My spring broke, I found Star City Garage Doors online, and they were local. From the moment I interacted with their chat, I had them booked for a couple of hours later. Micah showed up, was very professional and knowledgeable, and replaced…
read moreThank you, Chris! We are glad we could support you so quickly!
This is our second time calling on Star City Garage Doors for our second garage door —we were so happy with our first experience. Thanks to Micah for an excellent job well done!!👍👍
Thank you, Minh! We are so glad we could assist you twice now.
Excellent experience!
Thank you for your business!
Received a prompt response from Jesse to set up an appointment. Austin arrived early and immediately began assessing the problem and fixing the issue. He was very courteous and knowledgeable. Great customer service! Will definitely call …
read moreThank you, Jean! Glad it was a quick fix!
I just had a garage door installed by Micah of Star City Garage Doors--he did an excellent job, answered all my questions and explained everything I needed to know. Micah was a very personable young man and handled everything in a …
read moreThank you, Sherry! Enjoy your new door.
Austin was super great to work with. Explained the issue and gave me a reasonable quote for the work. Completed the job same day and our door is operational again. Cleaned up after himself and communicated well. Will highly recommend this …
read moreThank you, Jerry!
Austin was AMAZING!!!! He was polite, confident, and willing to do whatever was necessary!!!!!
Star City Garage Doors will always be first on our list of who to call!!! Austin and Jessie were WONDERFUL!!! We will always refer them to …
read moreThank you, Robin! We enjoyed working with you.
They scheduled quickly, came on time, did the work completely and well, and at a reasonable price.
Thank you, Kevin!
Very pleased with our service experience. From prompt scheduling to knowledgeable service technician, couldn’t ask for anything better. Micah – the technician, was top notch. He took time to explain everything about the job and after …
read moreThank you, Jack! We live by our slogan: Shining service, stellar solutions!
Installation by Micah was very professional and he was thorough in explaining all the ins and outs of the system to this old lady. Much appreciated! I highly recommend!!
Thank you, Rae! I’m glad we could assist you!
Called the office about 9:00am and got a same day appointment for 12:00 noon-2:00pm. Got a call at 11:30 to let me know that they would be there soon. Austin arrived just after noon, diagnosed the problem, and had the repair completed by 1:…
read moreThank you! We are glad we could assist you quickly.
Great experience with Jamie from Star City Garage Doors installing my opener! I highly recommend him!
Thank you, Donna!
Great service and professionalism, could not be happier will definitely be my first call in the future
Thank you, David!
I highly recommend Star City for garage door installation. They are very prompt and professional, and had the best price in the Roanoke area for the replacement of my two older wooden doors and openers with excellent quality hardware and …
read moreThank you sir! Enjoy the new doors!
Super fast response time! Technician was here in a flash and did a thorough job. Didn’t try to sell me anything I didn’t need. Only did what was needed and took great notes. Looking forward to having them back next year.
Thanks, Clay! Glad we could assist you lightning fast!
Excellent customer service! Easy to make appointment at a good time for me. Austin, Service tech, called on his way, was very knowledgeable and skilled, was able to troubleshoot as he installed new garage door remotes and keypad openers. …
read moreThank you, Marcia. Let us know if you ever need us again!
Great communication. Great service. Fair prices. Highly recommend. They serviced our garage doors and we liked them so much we are getting quotes for our shed.
Thank you, Brianna!
We highly recommend Star City Garage Diors. Very professional and helpful from the quote to installation. Micah did a great job installing the doors, explaining things to me, and even helped set up a car to open the doors. Very happy …
read moreThank you, Bryan! Enjoy the new doors!