Reviews

Star City was great. They were on time, very professional and or new for looks fantastic.

Very professional, knowledgeable and honest consultation to help us choose the best door for our needs. Jesse met us at our building site to show us samples and measure so our order would be correct. We found Haas garage door to be the best…

Excellent thank you

Star City , upon calling to get a tech to come out and access the problem (broken Spring) and needed a second spring which wasn’t installed in 2022 when the door was installed by Kent’s Insulation. Star City answered my questions and had a …

Absolutely AMAZING work. Wish I could give more stars! Great communication with Jessee for the free estimate. Great communication for instsllation appointment. No mess left behind and Micah was wonderful explaining everything with our new…

Exceptional service, great product and techs were knowledgeable and knowledgeable. The only garage door company you will ever need. Call them, you will never need anyone else ! Five plus STARS !!!!!

Polite and professional.

Arrived on time. Excellent installation workmanship. Time taken to thoroughly explain door and remote operation. Complete cleanup and old door removal. Beautiful door.

Can't ask for more.

My installer was great, Austin, very knowledgeable about the products and explained how the garage door app worked and keypads… he also programmed my phones before finishing.

Great customer service…

Everything was great. Communication from initial phone call to completion of repair was excellent. Micah was out for the repair and went over everything with me before he started and when he was done he went through with me everything he …

Jesse was on time and on point. Done quickly and answered a lot of questions I had about garage doors. And didn’t charge much for the basic service he provided. Win win!

Excellent service – came next day and got the issue sorted out quickly. Would definitely use them again.

Came next day and repaired springs. Convenient and timely.

Austin did a great job with the work done as well as explaining everything to me. Service was on time and courteous !

very timely response to my emergency .. Nice and efficent tech, had spring replaced and everything working in less than 2 hours

Star City Garage Doors was great to work with. Jesse was very knowledgeable and personable during the estimation process. Micah did a great job in the installation. Installation was quick, clean, and professional. Would recommend them 10/10…

Austin was excellent and very personable.

My garage door spring broke, so I contacted Star City Garage Doors based on other Google reviews.

Talked to Jesse and he was able to send out someone to fix it same day. Huge Save! Install went smoothly and professionally. Highly recommend.

Excellent company if you have garage door needs! Meets all the requirements for a successful encounter! Call them, you won’t be sorry! Thank you Jesse and Micah

Micah came out the same day that I called and showed up on time. He was very knowledgeable and polite. I had him adjust my garage door because it wasn't closing properly. There was no up selling attempted. He answered all my questions …

Jesse and Micah were great from start to finish. They were able to get our repair done quickly and we love how the garage door is working so much quieter and smoother. Thank you guys for helping us!

Jesse did a wonderful job! He was very good at explaining everything. I was very satisfied with everything!

These guys are awesome! We had a spring break Saturday. I sent a message via their website. They responded at 6am Monday morning and the door was fixed by noon. Micah was very informative and explained the entire process. Highly recommend!

Micah was very knowledgeable and articulate, friendly and did not make me feel as if Star City was out for our money, but instead gave us some solid advice on how and when to spend money on the system.

Great service! Nice guy finished the job quickly for a fair price! Highly recommend.

Terrific representative helped us. Very friendly and easy to talk to. Highly recommended!

Such wonderful service before, during and after completion. Also cleaned up all the trash.

The service was prompt, professional, highly skilled, and very cordial from beginning to end. My garage door suddenly stopped working and right before the big move INTO this house, they fixed us up. I highly recommend Star City Garage …

Our garage door spring broke and it wouldn't work. I called Star City Garage Doors that afternoon. Jesse was very nice and professional. He scheduled Austin to come the next morning. Austin was great to work with and had the door fixed and …

Great experience with this company! Jesse that came and provided options was excellent and patient. Micah that did the install was courteous, polite, efficient and did a great job on the installation, programmed the keypad and car remote …

Austin replaced a motor assembly and helped program new remotes and vehicles. In the same day as I called Jesse! Fantastic turnaround time. He was very quick, clean and professional. New motor looks great and is extremely quiet. Star City …

Austin showed up during the time window they reported he would and fixed my broken garage door spring in no time. I’m thankful to have a working garage door again.

Star City Garage Doors did an excellent job installing my new garage door. I was amazed by how fast they were able to come out for a consultation and get me scheduled. Jesse arrived at my house within hour of me calling for a quote. He was…

Company was prompt, pleasant and efficient. I highly recommend Star City.

Just had an amazing experience with Star city garage door! Customer service is excellent. My technician was extremely professional and knowledgeable. I will definitely use and recommend them in the future!

Your service technician showed up today to give me an estimate; he was nice, polite, and courteous. He made suggestions on my options. I appreciate his suggestions and options for me to make a decision on.

Arrived on n time and faced a complicated issue with the garage door. Kept at it and tried several things, until he got it working. Did not charge extra for the extra time- just the standard service call fee.

Great from original consultation through design and installation both Jessie and Mika are quite knowledgeable and patient. I highly recommend Star City Garage Doors!!!

Austin was the man! Did a fantastic job and deserves the bonus!

10/10

Quick respnse

Quick service

Easy communication

Amazing job came out and figured out the issue right away and had it fixed super fast

Such a wonderful experience. Great young men...experienced, expedient, efficient. They were a referral, and I could not be more pleased with the entire experience, from my panicked call bc my garage door complete died beyond repair …

Always on time and very proffesional, Michah was wonderful. Great job!

Quick response, and such courteous people. They helped me out the same day. I couldn’t be more pleased.

They were able to slot me in earlier when they had a cancel. Appreciate the work Austin did. Great work, these will be my future goto guys for garage related anything!

Austin was amazing to work with. Excellent communication from start to finish. Very reasonable rate and took care of my issue very quickly. Highly recommend

Our garage door just stopped working over the weekend and they came out Monday afternoon, right on time! No replacement needed this time around and since it was simple, no charge! Thanks guys, we definitely appreciate the no "service call" …

Micah was the best young man I've had the pleasure to work with. Very polite, professional and considerate. He explained the door working and maintenence in terms we could understand. Thanks

Needed a new opener, Austin was great and we love our new Sommer (ultra quiet and smooth) opener. I’ve used other local companies in the past, but Star City is my go to garage door company from now on!

Top shelf service from beginning to end. Jesse’s knowledge and insight were extremely helpful in picking the right garage doors for our home. Micah was exceptional at install. He was very thorough, thoughtful and had quite the knack for …

Star City garage door employees are top notch! From start to completion these gentlemen took care of my questions, concerns, or any other things that I thought of.

From Austin to Micah, these guys are great!

I cannot say enough great …

Jessie was absolutely great. Very thorough and always professional at the highest level The install work was great. The installer cleaned up exceptionally well and made sure that we understood how to operate everything

Star City did a great job. Was very friendly and efficient, fixed both our garage doors in about an hour and a half. I think they’re working better now than when new. Highly recommend this company

This is the third time I have used Star Coty Garage Doors (slowly replacing old garage doors) and I am consistently 100% happy with the work they do. Their prices are fair and they are so easy and nice to deal with. Micah did a fantastic …

Star City scheduled us as soon as possible and Austin was very prompt. Austin professionally diagnosed our problem, replace our motor just as required. Clearly gave me instruction on the new devices. I could not have ask for better …

Austin was prompt, friendly, and honest. Got the job done quickly and competently. New opener was defective but not his fault. Price for springs was outrageous but also not his fault. Would highly recommend.

I have had to use Star City Garage Doors twice and bot time they respond to my calls by having someone here with in a couple of hours the first time fixed my problem within an hour and the second time when my door would not stayed closed …

They were great called ahead saying on the way went right to work very professional would use them again

I had a 19 year old garage door opener that was shredding the belt and malfunctioning. I filled out the online appointment request on the website and had an email to schedule an appointment within 5 minutes.

Austin came out and quickly …

Austin did a great job with a challenging replacement of my 23 year old opener. They were able to get to me first thing the next day after I called late on a Monday. Very professional and prompt, and great work. Definitely recommended.

My spring broke, I found Star City Garage Doors online, and they were local. From the moment I interacted with their chat, I had them booked for a couple of hours later. Micah showed up, was very professional and knowledgeable, and replaced…

This is our second time calling on Star City Garage Doors for our second garage door —we were so happy with our first experience. Thanks to Micah for an excellent job well done!!👍👍

Excellent experience!

Received a prompt response from Jesse to set up an appointment. Austin arrived early and immediately began assessing the problem and fixing the issue. He was very courteous and knowledgeable. Great customer service! Will definitely call …

I just had a garage door installed by Micah of Star City Garage Doors--he did an excellent job, answered all my questions and explained everything I needed to know. Micah was a very personable young man and handled everything in a …

Austin was super great to work with. Explained the issue and gave me a reasonable quote for the work. Completed the job same day and our door is operational again. Cleaned up after himself and communicated well. Will highly recommend this …

Austin was AMAZING!!!! He was polite, confident, and willing to do whatever was necessary!!!!!

Star City Garage Doors will always be first on our list of who to call!!! Austin and Jessie were WONDERFUL!!! We will always refer them to …

They scheduled quickly, came on time, did the work completely and well, and at a reasonable price.

Very pleased with our service experience. From prompt scheduling to knowledgeable service technician, couldn’t ask for anything better. Micah – the technician, was top notch. He took time to explain everything about the job and after …

Installation by Micah was very professional and he was thorough in explaining all the ins and outs of the system to this old lady. Much appreciated! I highly recommend!!

Called the office about 9:00am and got a same day appointment for 12:00 noon-2:00pm. Got a call at 11:30 to let me know that they would be there soon. Austin arrived just after noon, diagnosed the problem, and had the repair completed by 1:…

Great experience with Jamie from Star City Garage Doors installing my opener! I highly recommend him!

Great service and professionalism, could not be happier will definitely be my first call in the future

I highly recommend Star City for garage door installation. They are very prompt and professional, and had the best price in the Roanoke area for the replacement of my two older wooden doors and openers with excellent quality hardware and …

Super fast response time! Technician was here in a flash and did a thorough job. Didn’t try to sell me anything I didn’t need. Only did what was needed and took great notes. Looking forward to having them back next year.

Excellent customer service! Easy to make appointment at a good time for me. Austin, Service tech, called on his way, was very knowledgeable and skilled, was able to troubleshoot as he installed new garage door remotes and keypad openers. …

Great communication. Great service. Fair prices. Highly recommend. They serviced our garage doors and we liked them so much we are getting quotes for our shed.

We highly recommend Star City Garage Diors. Very professional and helpful from the quote to installation. Micah did a great job installing the doors, explaining things to me, and even helped set up a car to open the doors. Very happy …

I reached out to Star City Garage Doors and received a prompt response. Austin came first thing the next morning and repaired the faulty door. I will certainly be contacting them for any future needs.

Austin was great. Courteous and professional. He made sure to show me everything I needed to know. Good job. Thanks again.

We are very happy with the service we received from Star City Garage Doors. Austin was very professional and answered all my questions. He called to let me know he was running early and replaced our broken garage springs quickly. We will …

I couldn’t have been happier with my experience with Star City Garage Doors. I called Jesse regarding some concerns with my garage door and he was very helpful and informative to explain possible options for repairing. Later I called him to…

My experience with Star City Garage Doors has been excellent since the beginning. Jesse was very professional when getting back to me about scheduling an estimate, while Micah did an amazing job installing my new garage doors and explaining…

Star City garage doors personnel, Austin, was great! Very knowledgeable, diligent and professional! I would recommend these guys to anyone! It's nice to have a honest company to deal with! Call these gentlemen, they won't let you down!

Communicative. Very professional. On time. Suggestions for future garage door maintenance. Thanks, Austin!

I called them in the morning. Neither of my garage doors had worked for over 2 years. They came to the house in 1 1/2 hours and replaced the 2 motors that operate the doors. I got 2 new remotes as well. They were finished in about 4 1/2 …

Excellent job!

All great from beginning to end. Everything explained perfectly and looks great! Highly recommend.

They showed up within hours of my call. Professional and friendly service.

Jesse and Micah were great to work with! They showed up on time for the estimate and work, and they clearly communicated the job needs and costs. The work was done on time and our new garage door looks great!

Austin with Star City Garage Doors came out today and changed out the springs in both my garage doors. Excellent customer service.

Micah did an excellent job installing our two garage doors. He was on time, answered all our questions and was very professional. We highly recommend this company for garage door work.

This is the 2nd time I've used Star City Garage Doors, and they are hard-working, knowledgeable, and have great people skills! Austin replaced the spring on one of my garage doors today, and I am a very happy customer! Thank all of you! …

The service was just what you would expect, on time, efficient friendly, and thorough.

Excellent service from start to finish. Knowledgeable and easy to work with. Install went smoothly. Highly recommend this company!

I'm glad that I read all the reviews online. Andrew was extremely thorough and explained everything and also gave me price breakdowns for options. Same-day service repaired the spring, greased everything, and was very neat. Will definitely …

Micah was friendly, professional, knowledgeable and proficient. He was a great representation for this company. The garage door opener that Star City uses is German made, ultra quiet and appeared of good quality. Hopefully we get what we …

Michael did a great job. Was very friendly and efficient, fixed both our garage doors in about an hour and a half. I think they’re working better now than when new. Highly recommend this company

Star city did a great job on my garage door, they were ahead of schedule and then on time at site to do the installation. Micah was a very courteous and experienced garage door installer Who took pride in his work and the finished product. …

Spring busted on my garage door. Had called another company who wanted to replace the whole door and springs. Called Star City Garage and was quoted a way cheaper price. The technician Micah does excellent work and fixes what needs to fixed…

Professional, timely and reasonable. Thanks