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Star City Garage Door serving Roanoke, Lynchburg, Smith Mountain Lake, VA

Reviews

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From 82 reviews
Melissa Baker
Melissa Baker

Jesse was so helpful! I had an issue with my automatic garage door not working, he was eager to help and get it back running! Friendly, professional, I’m so appreciative – highly recommend.

via Google
Brooke Dayton
Brooke Dayton

Thankfully they were able to come fix my garage faster than other places I called. My garage door is extremely old but thankfully Austin was still able to fix it! Very happy with how it’s working.

Response from business owner

Thank you, Brooke. Glad we could get the old door working for you!

via Google
Scott Taylor
Scott Taylor

I would recommend Star City Garage Doors 100%. They were very professional, knowledgeable, and friendly. Micah was on time and even provided a courtesy call to let me know he was on his way. He went out of his way to help answer any …

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Response from business owner

Thank you, Scott! We enjoyed working with you

via Google
Julia Jendry
Julia Jendry

Jesse and Austin were on time, professional, honest and more affordable than another big name garage door service. They came out a few days after we called, accurately diagnosed our issue via pictures and a phone call and were polite, …

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Response from business owner

Thank you so much, Julie! We appreciate your business

via Google
Ashlie Ikenberry
Ashlie Ikenberry

Quick professional service. Excellent communication and customer service. Highly recommend for any garage door needs!

Response from business owner

Thank you, Ashley!

via Google
Christine
Christine

This us professional service at its finest! Gold stars!

Response from business owner

Thank you, Christine!

via Google
Robert Bowman
Robert Bowman

Very professional and competent! Glad I went with them on the installation, and the service from time to time is top notch.

Response from business owner

Thank you for always trusting us, Bobby!

via Google
Cliff Bowyer
Cliff Bowyer

The service person did a fantastic job and was very good at keeping me informed. Not only were they ab le to repair my garage door the same day I requested it, they actually arrived early. I would highly recommend Star City Garage Doors to…

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Response from business owner

Thank you so much, Cliff!

via Google
Joseph Kirsch
Joseph Kirsch

Fantastic company that did a phenomenal job in designing and installing our new garage door system. I would highly recommend them!!!

Response from business owner

Thank you, Joseph! Glad we could be of service to you.

via Google
Glenn Rubel
Glenn Rubel

Garage door opener failed so I checked the net to find a repairman. Came across Star City and am glad I did. Talked to Jesse and they came out the same day as my call. Service was professional, polite and to my satisfaction. I would highly …

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Response from business owner

Thank you so much, Glenn!

via Google
Phyllis Dellis
Phyllis Dellis

Always on time and very proffesional, Michah was wonderful. Great job!

via Facebook
Ron Noell
Ron Noell

Star City garage door employees are top notch! From start to completion these gentlemen took care of my questions, concerns, or any other things that I thought of.

From Austin to Micah, these guys are great!

I cannot say enough great …

read more
via Facebook
Annette Thomas
Annette Thomas

Austin was very professional and pleasant. Got a new garage door opener in 3 hours!

via Google
Lauren McGuire
Lauren McGuire

They are the best! Professional, knowledgeable, responsive. Any time we have ever had an issue with our garage door they come right out or are able to help us resolve over the phone. Their customer service is wonderful! Always a great …

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via Google
Claicilie Mesadieu
Claicilie Mesadieu

Not only did they come the same day, they also came an hour early!

Shout out to Austin, and his boss for being so kind. My issue turned out to be so minor they didn’t even charge me for coming out!!

Thank you so much!! 10/10 Recommend!!

via Google
Aaron Helton
Aaron Helton

Austin with Star City Garage Doors came out today and changed out the springs in both my garage doors. Excellent customer service.

via Facebook
Brad Fellers
Brad Fellers

Great work, professional and quick response for service on my garage door.

via Google
Paula Woyan
Paula Woyan

Prompt appointment scheduling. Great at communicating information about my upcoming appointment. Austin was on time, courteous, knowledgeable and provided options to make sure my concerns were addressed. Thank you!

Response from business owner

Thank you, Paula!

via Google
J Bales
J Bales

Quick, prompt and professional service. Excellent experience!

Response from business owner

John, thank you for the kind words. We are looking forward to installing your new door very soon!

via Google
Alex Crilley
Alex Crilley

Star City Garage Doors was great to work with. Friendly service, knowledgeable, and quick!

Response from business owner

Alex, we appreciate your business and are looking forward to more in the future. Thank you!

via Google
Allyson Scruggs
Allyson Scruggs

Austin was kind and professional. Star City Garage came and evaluated my garage door and fixed the issues all within a couple days of my call. Highly recommend!

Response from business owner

Thank you, Allyson. Austin is an exceptional service professional and we are glad he could take care of you!

via Google
Ruben Roseboro
Ruben Roseboro

Michael was outstanding, very knowledgeable in his job, such a great guy and had an awesome personality.

Response from business owner

Thank you, Ruben!

via Google
Jerry Cockran
Jerry Cockran

Star City Garage Door’s were very professional and fair priced. They provided detailed TXT on appointments. I would recommend them for any garage door installation, you want be disappointed, thanks Jerry

Response from business owner

Jerry, thank you for the detailed review. We enjoyed working with you and hope you enjoy the door for years to come!

via Google
Brittany Shultz-Moore
Brittany Shultz-Moore

Star City Garage Doors was recommended to us and we couldn't be more pleased with our beautiful new garage door. Jesse was very knowledgeable in helping me pick out the door I wanted, and Micah did a fabulous job installing it. We will …

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Response from business owner

Thank you, Brittany! We enjoyed working with you.

via Facebook
Donna Spencer
Donna Spencer

Star City arrived on time. The technician was courteous and knowledgeable. Checked garage door and took care of the problem within 5 minutes. Great service and I highly recommend them!!!

Response from business owner

Thank you, Donna!

via Google
Jeff Karnes
Jeff Karnes

Our garage door spring broke and the door wouldn’t work. I called Star City that afternoon at closing time and the very next day there was someone at our house and they had parts the door was fixed quickly. Our technician Austin was so …

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Response from business owner

Thank you, Jeff! Austin is a wonderful service professional and we are glad we could assist you so quickly.

via Google
Randy Sink
Randy Sink

Very quick and professional service.

Response from business owner

Thank you, Randy!

via Google
Kristen McLennan
Kristen McLennan

Worked with Jesse from Star City Garage on our new build for our dream home! From start to finish had a wonderful experience. He was quick to respond to questions and provided excellent feedback when making garage door selections. Really …

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Response from business owner

Kristen, your house is beautiful and we are glad we could have a small part in it! Please reach out if you ever need us in the future.

via Google
JEF L
JEF L

Called on Friday night they had a technician out on Monday. Fixed an issue with the door in one visit. Can't recommend them enough. Excellent communication and professionalism. This has been such a refreshing upgrade from the other garage…

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Response from business owner

Thank you, Jeff! We appreciate the review and your support!

via Google
Victoria Klostermann
Victoria Klostermann

Every thing was awesome, installation went smoothly and door looks awesome

Response from business owner

Thank you, Victoria!

via Google
Linda Cyr
Linda Cyr

Jesse answered immediately when I called & he was able to come the next day to check out the problem I was having with a garage door. He called me when he was on the way & was here promptly when expected. He quickly assessed the problem & …

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Response from business owner

Thank you, Linda! It was a pleasure doing business with you.

via Google
Colby Slate
Colby Slate

5-Star Google Review for Star City Garage Doors

We’ve worked with Star City Garage Doors for many years on a variety of projects, and every experience has been nothing short of excellent. Their team is professional, reliable, and always …

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Response from business owner

Thank you, Colby! We appreciate your business over the years and always enjoy working with y’all!

via Google
Lisa
Lisa

Micah did a great job today servicing my garage door. This company is easy to reach, responsive to questions, returns calls promptly, and delivers on its promises. Highly recommend Micah and Star City Garage Doors!

Response from business owner

Thank you, Lisa! We enjoy working with you!

via Google
Jennifer Adams
Jennifer Adams

Micah did a great install! Looks great, works great, delivered as promised! Very happy!

Response from business owner

Thank you, Jen! Delivering on our promises is our goal. Enjoy your new door!

via Google
Larry Cox
Larry Cox

Excellent 5 Star service 🌟 🌟 🌟 🌟 🌟 Professional all the way! I highly recommend Star City Garage Doors.

Response from business owner

Thank you, Larry!

via Facebook
Barbara Johnson Ferrell
Barbara Johnson Ferrell

They responded to me on a Sunday when our garage door quit working. Due to its size we couldn’t open it manually either bc the spring was broken. They had a bright young guy out on Monday morning by 8. Repaired, inspection, lubrication and …

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Response from business owner

Thank you, Barbara!

via Facebook
Wanda Crouch Flora
Wanda Crouch Flora

Very nice and well mannered young men. Great work in a timely manner. New garage door makes a big difference on front of my house!!

Response from business owner

Thank you, Wanda! We appreciate you

via Facebook
Cindy Mitchell Kirby
Cindy Mitchell Kirby

Jesse and Micah were excellent to work with! They came out to assess what was needed on the garage door and then finished the job the same day. Would definitely recommend this company to anyone!

Response from business owner

We appreciate you, Cindy!

via Facebook
Asia Young
Asia Young

Being a new homeowner and having to make repairs can be stressful thanks to Star City garage Doors, this part of homeownership was a breeze. Jesse came out in a quick manner to fix our spring on our garage door. He was done in about 30 …

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via Facebook
Jay Hamilton
Jay Hamilton

Jesse did an excellent job. Fast and friendly service.

via Google
Jason Turner
Jason Turner

Star city did a super job. Micah was great. Took his time and explained how everything worked. Will use them again.

Response from business owner

Thank you, Jason! Enjoy your new garage door opener!

via Google
Gabriel Gilliam
Gabriel Gilliam

Micah was great, on time, and very commutative. Garage works great!

Response from business owner

Thank you, Gabriel! We appreciate your business!

via Google
Terry Gentry
Terry Gentry

Jesse and Star City are great. We couldn't have asked for better. Highly recommend

Response from business owner

Thank you, Terry! Enjoyed meeting you!

via Google
Karen Border
Karen Border

Excellent experience with Star City garage doors. They provided an honest assessment of Repair.

(1/2 the cost of precision price…bcs star city did not recommend replacement of mechanisms that did not need it)

very positive… Phone calls …

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Response from business owner

Thank you, Karen! Reach out when you need us again and we will be here for you!

via Google
David Leonard
David Leonard

Just had my second door opener put on by these guys. Super professional job with better components than ANY of the competition. No sense in calling around if you need the best.

Response from business owner

Thank you David!

via Facebook
Cathy LaPrade
Cathy LaPrade

Fast response to my call for service and explanation of the issue. Repaired same day! Best garage door company in town!b

Response from business owner

Thank you for being a loyal client, Cathy!

via Google
Donald Haddon
Donald Haddon

Very experienced and able to adjust on the fly. Very friendly and professional. Highly recommend for anyone in the Roanoke area!

Response from business owner

Thank you, Donald!

via Google
Starr Hill
Starr Hill

Star City did an excellent job replacing our 50 year old garage door. The new garage door provides a tight seal on all four sides. Micah was very meticulous with all steps of the installation process. He was thoughtful of our property …

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Response from business owner

Thank you, Starr! You were a lovely customer to work with and we appreciate you tremendously!

via Google
John Sullivan
John Sullivan

Could not have been more pleased with Star City Garage Door Company. I put off for a long time fixing my doors and wished I called earlier. Micah came the day after I called the office and gave a 32 point inspection. So honest and …

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Response from business owner

Thank you, John! Micah is an excellent door professional and we love having him on our team. Please reach out if you need us again in the future!

via Google
Darren Glass
Darren Glass

Courteous and knowledgeable. Fast excellent same-day service

Response from business owner

Thank you, Darren!

via Google
Lance Bowen jr
Lance Bowen jr

Our garage door was in need of repair. Called them and Jesse Y was there a few short hours later. Work was done really quickly and he was great to work with. We'll be using Star City Garage Doors in the future.

Response from business owner

Thank you, Lance! Great to meet you and please let us know when you need us again!

via Google
Paul Underwood
Paul Underwood

ANOTHER SUCCESSFUL JOB! This company is great! Instead of trying to upsell me the most expensive job, they explained all my options, and repaired my garage door so smooth, I'm the envy of the neighborhood..

Response from business owner

Thank you, Paul! Glad we’ve been able to assist you multiple times the past few years on different properties. Let us know whenever you need us again!

via Google
Sammy Sampson
Sammy Sampson

My garage door broke spring broke that helped balance the weight with the cables. I called Star City Garage Doors. The lady was friendly and very helpful, and scheduled a repairman for one day later. Employee Micah did a fantastic job. He …

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Response from business owner

Sammy, thank you so much for this detailed review! Kristin and Micah both do an excellent job and we love having them on our team. Please reach out if you ever need us again! – Jesse

via Google
Karen Lefevers
Karen Lefevers

Micah was very professional and efficient. He took his time explaining to me everything he did. I would recommend Star City Garage Doors.

Response from business owner

Thank you, Karen! We love Micah and appreciate you taking the time to leave a review. Please let us know if you need us again in the future!

via Google
Ann Swank
Ann Swank

Both gentlemen were very personable, efficient, and straightforward. Did a great job. I got my garage door back and working in 15-20 minutes.

Response from business owner

You are awesome, Ann! Thank you!

via Google
Ron Bowen
Ron Bowen

Fast and professional installation of two quality garage doors.

Response from business owner

Thank you, Ron!

via Google
Bob McDoggish
Bob McDoggish

Our 27-year-old garage door opener would no longer receive transmissions from any remote so we called Star City Garage Doors to fix it. The next day they were on the job and in just a few hours we had a brand new super-quiet garage door …

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Response from business owner

Thank you, Bob! No fuss, no muss, I like that one! Let us know if you ever need us again!

via Google
Michael Freeman
Michael Freeman

They did an excellent job. Knowledgeable staff, and great to work with. We would highly recommend them.

Response from business owner

Thank you, Michael! Your new doors look amazing!

via Google
Nancy Power
Nancy Power

Star city garage doors are professional and work to make every customer 100% pleased with the choice and product they purchase. They show up on time and their prices are fair for the quality product you choose to buy.

Thank you for making …

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Response from business owner

Nancy, thank you so much for your review! You definitely have the best builder in the area and I’m glad we could assist in the project! Let us know if you ever need anything down the road!

via Google
Cindy Shupe
Cindy Shupe

Excellent service! Jesse has a lot of knowledge and showed up promptly and took care of my mom's garage door on the same day. Thank you so much!

Response from business owner

Thank you, Cindy! Thanks for trusting us now on multiple occasions and please reach out whenever you need us again. – Jesse

via Google
Kay Vest
Kay Vest

I cannot say enough good things about this company. My texts, calls and questions were addressed quickly and they were very flexible with rescheduling due to my unforeseen problems. They are very meticulous with their work and took time to …

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Response from business owner

Kay, thank you so much for the kind words! We enjoyed working with you and hope you enjoy the new doors! They look amazing!

via Google
Deborah Ellis
Deborah Ellis

Very professional. On time. Workmanship impeccable.

Response from business owner

Deborah, thank you for the kind words! Enjoy your new door!

via Google
kingslider
kingslider

The initial response, scheduling, being made aware they were running AHEAD of schedule, and service were all prompt af. The repair was swift and adeptly done, with options from which to choose that fit my budget and near and long term plan…

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Response from business owner

Thank you, Hugh! I’m glad we could be of service and enjoyed meeting you! Let us know when you need us again down the road!

via Google
Neva Hart
Neva Hart

On time and accurate information and quality work. Would use this group again.

Response from business owner

Thank you, Mrs. Hart! We appreciate you trusting us and enjoyed meeting your pup! Let us know if you need us in the future!

via Google
Sean Hayslett
Sean Hayslett

Super fast service, polite and knowledgeable, I understand why they have 5 stars. Highly recommend.

Response from business owner

Thank you, Sean! Let us know when you’re ready to replace your garage door in the future!

– Jesse

via Google
D M
D M

I recently bought a house and had Star City do a tune up on the garage door because it was extremely noisy. It was horrible opening it, I felt like the whole neighborhood could hear it. They made it much quieter, and I’m very happy with …

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Response from business owner

Thank you for your review! Let us know if you ever need us again!

via Google
John Sharff
John Sharff

Great job! The door looks great!

Response from business owner

Thank you, John! Talk about a facelift to your home! Enjoy the new door and let us know if you ever need anything else!

via Google
Jan Donahue
Jan Donahue

Jesse probed my preferences to replace a garage door, measured on site, and made a recommendation. I contacted references receiving excellent comments on process and results. The ordering process was easy and timeframe, costs were exactly …

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Response from business owner

Thank you for the kind words, Jan!

via Facebook
Janet Donahue
Janet Donahue

Jesse probed my preferences to replace a garage door, measured on site, and made a recommendation. I contacted references receiving excellent comments on process and results. The ordering process was easy and timeframe, costs were exactly …

read more
Response from business owner

Jan, you are awesome! Thank you for the kind words. We strive to provide high quality garage door installations and top tier customer service. Thank you for your business and enjoy your new door!

– Jesse

via Google
lisa stesney
lisa stesney

Great work. On time and done super quick.

Response from business owner

Thank you, Lisa! I’m glad we could find a quick solution for you. If you ever need anything else don’t hesitate to reach out!

-Jesse

via Google
T Smith
T Smith

After working with the "local experts" for 4 y r and 9 service calls,we chose Star City. Not only did they quickly diagnose the issue but were able to correct some of the shortcuts the"experts" took. These folks are a class act. Pleasant,…

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Response from business owner

Thank you, Tim. It amazes me how many “shortcuts” some people take in our industry and we strive to set a higher standard. I’m glad we could take care of you quickly and efficiently. Please reach out if you ever need us again!

– Jesse

via Google
Office Staff
Office Staff

Been working with Jesse for many years now and he installs some high quality doors for sure! Highly recommend!

Response from business owner

Thank you for your review! We appreciate your loyalty and look forward to many more projects!

via Google
Notuor Leahcim
Notuor Leahcim

Knowledgeable, organized and did quality work. Would definitely recommend.

Response from business owner

Thank you, Mike! It was a pleasure doing business with you and we enjoyed hanging out with your dogs! Enjoy the new doors!

via Google
Sandra Witmer
Sandra Witmer

Total professionalism! Both Jesse and Micah did a great job. Jesse met with me, showing me samples and door designs. He was a good listener and patiently discussed the pros and cons to all styles and models. His brother, Micah, equally …

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Response from business owner

Thank you, Sandra!

via Facebook
Debra Frank Olszowy
Debra Frank Olszowy

We had our VERY OLD! Garage door replaced today🙌🏻 Star city showed up for estimate on time, garage door came in earlier than expected, AND! Most importantly, they did an amazing job with install! They cleaned up everything! Even wiped …

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Response from business owner

Thank you so much for this review, Debra! Your new door looks awesome!

via Facebook
Cindy Markham
Cindy Markham

Star City Garage did excellent installing our new garage doors. Thier response to my calls have been immediate. They were in and out the same day. Great customer service and very professional!

Response from business owner

Thank you for your review, Cindy! We enjoyed working with y’all. Please let us know if you ever need us again.

via Facebook
Zhae Clark
Zhae Clark

Jesse was very quick to respond to my inquiry about a broken pulley on my garage door. Our original appointment had to be rescheduled but he was very appreciative of me understanding the circumstances and offered a discount for repairing my…

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Response from business owner

Thank you for trusting us with your repairs over the years! Glad we were able to respond quickly. Let us know if you ever need us again!

via Facebook
Mark Engle
Mark Engle

extremely quick response and was able to take care of the issue on the spot. Was so pleased with the first garage door he fixed I asked him to update and replace equipment in the other door

via Facebook
Chris Runyon
Chris Runyon

My garage door was a very tough job and Andrew went above and beyond to make it right. Thank you so much

via Facebook
Scott Willis
Scott Willis

the technician was friendly and did a good job on our standard single garage door spring...took around 20 minutes $300.00....thats about $750.00 an hour labor. Im sure its a great company if you have alot of money but if your on a budget…

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via Facebook
Chasity Kinser Fitzpatrick
Chasity Kinser Fitzpatrick

Quick service, great staff, terrific job!

via Facebook
Rodney Furrow
Rodney Furrow

My spring broke and my car was stuck in the garage. Andrew quickly replaced my broken spring and freed my car. He was very professional throughout the process. I do recommend Star City Garage Doors.

via Facebook
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